Welcome

I'm an Account Manager IT Wizard Senior T.Support

• Account Manager

• IT Wizard

• Senior T.Support

About Me

Account Management & Traffic Generation Specialist Based In Odesa.UA

My Name is Kareem and I’m passionate about the ever-evolving telecom landscape, particularly the intricacies of VoIP, SMS, and bandwidth optimization. My diverse experience in both IT and technical support allows me to thrive in dynamic environments and quickly grasp new challenges. I’m confident in my ability to leverage this expertise to provide clients with the insights and solutions they need to stay ahead of the curve and achieve their business objectives.

Services & Skills

Account Manager

In Client Relationship & Account Management, I excel at understanding client needs and managing projects efficiently. My strong problem-solving skills and thorough reporting and documentation ensure transparency. I'm adept at negotiation and thrive on collaboration to achieve project goals and build lasting client relationships.

Telecom.Traffic.Analyst

specialize in generating insights through traffic monitoring and analysis, allowing for effective capacity planning and performance optimization. I excel at troubleshooting issues and maintaining regulatory compliance. Additionally, I manage costs and payments to increase revenue and maximize profitability.

IT.Wizard

I thrive on solving complex problems and innovating solutions. My experience in web development for my own projects and bot scripting automation allows me to streamline processes and enhance efficiency. I am passionate about leveraging technology to automate repetitive tasks, driving productivity and innovation in every project I undertake.

S.Teach Support

As a Senior Tech Support professional, I have over seven years of experience training coworkers in customer service and overseeing support teams. I have managed teams responsible for verification, processing, billing, and troubleshooting with clients. My leadership has ensured efficient operations and high customer satisfaction, fostering a collaborative and productive work environment.

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